When it comes to finding a pool service company, we are often overwhelmed with the number of choices that’s out there. A quick Google search will yield thousands of results, and finding out which one can be tricky at first. The good thing though is that by knowing what factors make a pool service company, you’ll be able to end up working with one without having to go through much trouble.
Here are the top 5 things that you have to take into consideration to ensure that you find the perfect pool service company for your needs.
They say that experience is everything – and we can’t agree more. Most of the time, many individuals consider the experience of the technicians themselves. While that may not be a bad thing, it is also crucial that we consider the experience of the management and the company overall. How long have they been in the industry? Since when have been they doing pool services?
Friendly technicians and knowledgeable ones may be a great factor, but nothing beats a company that is fully capable of taking care of your needs, backed up with their extensive experience in the field.
One of the key roles that one has to take into consideration in determining a good from a bad pool service company would be the reputation. What does your friends or family think about their services? If you don’t know one who has the first-hand experience, you may check out online reviews. Mind you, make sure that you check reviews from real customers – not just the commercially written ones by PR companies and advertising agencies.
Check their social media pages, check the reviews section and browse through the comments to see what other people think about the company. You may be able to pick up a couple of things or two from these reviews.
- Customer Service
We also want to work with someone who knows how to handle their customers well. Experience and extensive knowledge in pool repair, maintenance and other services are considered useless if they don’t know how to communicate well with their customers. It is crucial that the company has a phone number where you can reach them out to for your inquiries or to answer even the most basic questions you have.
Don’t hesitate to contact them if you are in doubt and if you’re looking for answers that aren’t probably in their online pages. Don’t be shy – you have every right to ask and be informed.
- Additional Services
While pool maintenance may be one of the reasons why you’d want to contact the company, it also pays to choose someone who can also do repairs. During maintenance, there are times that some parts may be required to be replaced or repaired, and it is a great factor that they can work on those immediately to help you save costs and time as well.
Pricing may vary depending on the size of the pool, type of job that needs to be done and other factors, but do not hire someone who doesn’t have the quotation in writing. There are other companies who would initially charge you an amount, then in the middle of the job would tell you that you need to pay more. This is a classic sign that the company is trying to rip you off, so stray away from those. To keep you protected, make sure that you both have a signed quotation and pricing form that you’ll follow before the job starts.
Finding the right pool service company doesn’t have to be that complicated at all. Simply follow the 5 tips mentioned above and you’ll be good to go. Find a pool service company in rancho cucamonga today!